Privacy Policy for Palace Aesthetics

Last updated: 18 SEPTEMBER 2025

Welcome to Palace Aesthetics (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.palace-aesthetics.com/] (“Site”) and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the Site.

1. Information We Collect

We collect information about you in several ways:

a. Personal Information You Provide

When you use our Site, schedule appointments, communicate with us, or otherwise interact with us, you may provide us with:

Full name, email address, phone number, postal address

Date of birth (if required for certain treatments)

Medical information relevant to aesthetic treatments (e.g. skin condition, allergies)

Payment information (credit card or other billing details)

Any other information you manually submit (comments, questions, feedback)

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address, browser type, device type, operating system

Pages you visit, time spent on pages, links clicked

Referring/exit URLs

Usage and browsing behavior (analytics)

Cookies, web beacons, and similar tracking technologies

c. Third-Party Information

We may receive information about you from third parties, including:

Third-party service providers (e.g. payment processors)

Analytics services (e.g. Google Analytics)

Social media platforms (if you interact with us via social media)

2. How We Use Your Information

We may use your information for the following purposes:

To provide, maintain, and manage our services, including scheduling, performing treatments, and follow-up care

To process payments and billing

To respond to your inquiries, requests, or complaints

To personalize your experience on the Site, including content that may be of interest

To send you updates, promotional materials, or marketing communications (if you’ve consented)

To improve our Site, services, and customer service through analytics and feedback

To comply with legal and regulatory obligations

3. How We Share Your Information

We may share your information in the following situations:

With service providers who perform functions on our behalf (e.g. payment processors, email services, analytics providers)

With medical or health professionals as needed for treatments, or with your consent

If required by law, court order, or to satisfy regulatory requirements

To protect our rights, safety, or property, and that of our clients or others

In connection with a merger, acquisition, reorganization, sale of assets, or other transaction (with appropriate confidentiality protections)

4. Cookies and Tracking Technologies

We use cookies and similar tools to gather information about your interactions with our Site. Cookies help us:

Recognize when you return to the Site

Understand what content you prefer

Improve site functionality and user experience

You can control or disable cookies through your browser settings, but doing so may affect how the Site works for you.

5. Your Choices & Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

Access: request a copy of the data we hold about you

Correction: ask us to correct inaccurate or incomplete information

Deletion: request deletion of your personal data (subject to legal exceptions)

Objection or restriction: limit how we process your data

Data portability: in some cases, request your data in a usable format

Opt-out of marketing communications

If you wish to exercise these rights, please contact us (see Contact section below).

6. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or data storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After that, we will delete or anonymize your data in accordance with legal obligations.

8. International Transfers

If you are accessing our Site from outside the United States, your information may be transferred to, stored, or processed in the United States or other jurisdictions. We will ensure that such transfers conform to applicable law and protections.

9. Children’s Privacy

Our services are not directed to children under the age of 16 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children under that age. If we learn we have collected personal data from a child under that age without verification of parental consent, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes took effect. If changes are material, we may notify you via email or via notice on our Site.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, or if you want to exercise your rights, contact us at:

Palace Aesthetics

971-258-0353

palace.aesthetics.pdx@gmail.com

107 SE Washington St., Suite 145, Portland, OR